Refund Policy for BLR Hikes

Last Updated: January 27, 2024

Overview

At BLR Hikes, we value your satisfaction and strive to provide the best experience with our hiking information products. However, we understand that there may be situations where you may seek a refund.

Refund Eligibility

1. Digital Products: Given the nature of digital products, we generally do not offer a refund once the product is purchased and delivered. However, exceptions can be made in the following circumstances:
   • If the product is not as described on the website.
   • If there are technical issues that prevent you from accessing the product.

Process for Requesting a Refund

• To initiate a refund, please contact us at shreshthmohan@hey.com with your purchase details.
• Include a brief explanation of the reason for the refund request and, if applicable, any evidence to support your claim.

Refund Processing

• Once your refund request is received, we will review the circumstances.
• If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at shreshthmohan@hey.com.

Sale Items

• Only regular-priced items may be refunded. Sale items cannot be refunded.

Changes to Refund Policy

• BLR Hikes reserves the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

• If you have any questions about our refund policy, please contact us at shreshthmohan@hey.com.